Battle Resource Management, Inc.

Desktop Support

US-VA-Vienna
2 weeks ago(1/10/2018 9:56 AM)
ID
2018-1831
# of Openings
2
Category
IT Operations

Overview

BRMi Technology is seeking a Desktop Support Technician to help support one of it's larger clients needs in the NOVA area. Candidates must have excellent interpersonal skills to be considered for this position.

Qualifications

Personality Traits:

  • Excellent interpersonal skills
  • Quality customer service skills
  • Patience
  • Ability to work with other team members (Team first attitude)
  • Multitasking/Adaptability to a fast paced environment

Technical Knowledge/Skils:

  • Troubleshooting Skills
  • Oral/Written Communication Skills
  • Project Management Skills
  • Presentation Skills
  • Ticketing System experience (HP Service Manager preferred)
  • Windows 7 Enterprise Operating System
  • Windows 10 Experience

Experience with:

  • Microsoft
  • Active Directory
  • Experience with desktop imaging technologies (MDT, LTI, ZTI)
  • Microsoft Office
  • Lotus Notes
  • HP
  • Canon
  • Toshiba printer support

Nice to haves:

  • A+ Certification
  • Windows 7 and/or 10 Certification
  • Awareness of security of financial institutions
  • SCCM entry level knowledge

EOE/Minorities/Females/Vet/Disabled 


We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. 

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