• Application Support Engineer

    Job Locations US-VA-Herndon
    Posted Date 3 months ago(8/31/2018 8:27 AM)
    # of Openings
    IT Operations
  • Overview

    BRMi seeks a Middleware Administrator to provide expert level support and administration of the C2P OPF (Open Payments Framework) platform and application modules customized and integrated for application implementation to ensure business goals and objectives are consistently met. The selected candidate must be willing and able to provide 24X7 support and coverage.


    • Expertise will be proactively developed and enhanced over the life of the contract to ensure AMS team has expert level knowledge of the Open Payments Framework / customizations for client’s payment program implementation
    • Responsible for co-ordination with stakeholders for day to day middleware operations
    • Serve as technical expert and systems administration lead in liaising with key business stakeholders, vendors and technical project teams
    • Develop and Lead automation initiatives using UFT (experience in Selenium will be an advantage)
    • Monitor SLAs and lead the team to improve the SLA performance
    • Mentor the team, set standards and best practices and establish maintenance processes
    • Participate in governance and roadmap planning of the project
    • Responsible for day-to-day operation and application incidents/events Ensure proactive monitoring of overall system performance
    • Coordinate with 3rd party vendor for middleware server replacement in case of hardware failures or capacity upgrades
    • Ensure compliance with security and other audit policies in a regulated environment
    • Implement planned application maintenance releases and patches
    • Maintain security, backup, and redundancy strategies and ensure compliance with security and other audit policies
    • Provide troubleshooting / issue resolution at Tier 2 and above and escalation liaison and resolution with 3rd party vendor and service support (raising PMR with IBM)
    • Troubleshooting day to day issues related to business / middleware applications


    • 5+ year of related systems administrator/engineer experience.
    • Application maintenance release and patch experience
    • Payment application experience


    ** BRMi will not sponsor applicants for work visas for this position.**

    **This is a W2 opportunity only**



    We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. 


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