• Work Independently or in a collaborative environment
• Customer Service Skills
• Hardware/Equipment Setup and Support Experience
• Windows 11 OS support and troubleshooting Experience
• Basic Networking Experience
• Security + or Degree related to the IT field or equivalent related work experience
• Printer Server Management Experience
• ServiceNow Experience
• Office 365 and TEAMs Experience
A Desktop Support Operator provides support to end-users by troubleshooting hardware and software issues related to desktop systems
1. Proficiency in desktop support tools and techniques.
2. Strong problem-solving and communication skills
Benefits:
• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k) Plan with Immediate Vesting eligibility on the first of the month following start date
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance
Salary: $50-62K
** BRMi will not sponsor applicants for work visas for this position.**
**This is a W2 opportunity only**
EOE/Minorities/Females/Vet/Disabled
We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
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