BRMi is seeking a Shared Services Advisor to support a large financial services client.

**Hybrid in Vienna, VA; Pensacola, FL; or Winchester, VA**

Salary: 

Pensacola FL: $50K

Vienna VA and Winchester VA: $60K

Benefits:
• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k) Plan with Immediate Vesting eligibility on the first of the month following start date
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

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 A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries

• Employee Support & Communication: Serve as the first point of contact for employees after vendor approval of disability claims. Respond to incoming calls and make outbound calls to provide accurate information and guidance.
• Case Management: Manage and resolve employee-submitted cases, including those requiring complex information and detailed guidance.
• Reporting & Data Validation: Create reports and perform validations to ensure accuracy and compliance.
• System Updates: Review and update employment statuses in Oracle HCM to maintain accurate records.
• Vendor & Stakeholder Collaboration: Work closely with vendors, contractors, and advisors involved in processing disability payments to ensure seamless coordination and timely resolution.

1. Knowledge of shared services models and operational efficiency practices
2. Strong problem-solving and process improvement skills
3. Excellent communication and advisory abilities
4. Understanding of compliance and regulatory standards

** BRMi will not sponsor applicants for work visas for this position.**

**This is a W2 opportunity only**

EOE/Minorities/Females/Vet/Disabled 

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.